How it works?

Telenor has introduced Easypaisa incorporation with Tameer Bank.

News from Tameer Bank:
Tameer News
Islamabad, July 14, 2011
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Tameer Bank CEO wins microfinance ‘Leader of the Year’ award


PACRA, May 2, 2011
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The Pakistan Credit Rating Agency (PACRA) has assigned the long-term and shorttermentity ratings of "A" (Single A) and "A1" (A One), to Tameer Microfinance Bank Limited. 


Easy Paisa, November 19, 2009
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Tameer Microfinance Bank & Telenor Pakistan launch ‘Money Transfer’ service.


Telenor Pakistan & Tameer Bank launch ‘easypaisa’, 15th October 2009
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Islamabad, 15th October 2009. Telenor Pakistan and Tameer Microfinance Bank together have announced the launch of easypaisa, a uniquely convenient and safe way for everyone to carry out financial transactions.


MicrofinanceFocus, July 22, 2009
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The State Bank of Pakistan (SBP) has agreed to provide Rs 215 million under the Institutional Strengthening Fund (ISF) and signed on Tuesday Memorandums of Understanding (MoUs) with Pakistan Microfinance Network (PMN) and NRSP Microfinance Bank, stated a press release...


Karachi, April 30, 2009
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JCR-VIS Credit Rating Company Limited has maintained the medium to long term entity rating of Tameer Microfinance Bank Limited (TMFB) at ‘A-’ (Single A Minus). Short term rating has been upgraded from ‘A-3’ (A-Three) to ‘A-2’ (A-Two). Outlook on the ratings has been revised from ‘Negative’ to ‘Stable’... 


Karachi November 21, 2008
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Telenor Pakistan has today entered into an agreement to acquire 51 per cent of the shares in Tameer Microfinance Bankfor a foreign direct investment (FDI) of USD 12.5 million (PKR 1 billion approximately) through a direct rights issue. The proceeds from the rights issue will be used to finance the further development of the bank. The transaction is subject to full regulatory approval...




Helpline for any assistance:



FAQ's:

MOBILE ACCOUNT:

What is an Easypaisa mobile account?

Who can be an Easypaisa mobile account subscriber?

Where can customers go to register their Easypaisa mobile account?

What if the subscriber does not own a Telenor SIM?

Can I have more than one Mobile Account associated to my number?

What is my Easypaisa Account Number?

What is my PIN?

How do I create my PIN?

How secure is the Mobile Account?

What if the subscriber forgets his Easypaisa mobile account PIN?

What if a customer's SIM is stolen, is his Easypaisa Mobile Account compromised?

How can I access my Easypaisa mobile account?

Can an Easypaisa account holder change his/her package plan?

Can an Easypaisa account holder request for pre-paid to post-paid migration?

Is there any idle timeout for the Easypaisa Mobile Account website?

What are the different services provided with Easypaisa mobile account?

What is Transfer In and what do I require before I perform Transfer In?

What is Transfer Out and what do I require before I perform Transfer Out?

What is my daily/monthly/yearly limit? Can I change these limits? What is the procedure for increasing my limits?

When a transaction is reversed, will the Fee and FED also be reversed?

What is meant by Schedule Payments?

I have international roaming activated. Can I use the money if I go to another country?

Since the customer support is at Telenor Pakistan. Do you have bankers who understand the particulars/problems of banking and accounts?

What is the procedure for closing Easypaisa mobile account?

What if the Easypaisa subscriber wants to port out to another operator?

What if a subscriber wants to terminate his Phone Number?

Will the Urdu Menu work on all Handsets?

What is the default language for the menu?

Can URDU be a default language (menu in urdu on first time dialing *786#)?

Are the any additional charges for using Urdu menu?




MONEY TRANSFER THROUGH EASYPAISA SHOP:


Does a customer need to register to avail this service?

Who can make a Money Transfer transaction? Is it for Telenor customers only?

Does a customer need to have a mobile phone to avail this service?

Who can make a Money Transfer transaction? Is it for Telenor customers only?

What if a customer has an expired CNIC or if the CNIC is lost?

What if a customer is not in the procession of the original, valid CNIC but only has a photocopy of the valid CNIC?

Where can a customer send or receive a Money Transfer from?

How long does the Money Transfer transaction take? How long does the Receiver have to wait after a Sender has sent money?

Will the customer get a receipt or any SMS notification after the transaction?

Is there a time limit for customer to receive a Money Transfer transaction?

What should a customer do if he forgets his transaction pass-code?

How many times a customer can reset pass code for a single transaction?

What will be the process if a customer forgets the Transaction ID?

What if the customer doesn't receive the confirmation message?

What if a customer comes to collect money sent through a Money Transfer and the Easypaisa shop does not have cash?

Is there any number of transaction or monthly limits for customers?



BILL PAYMENT THROUGH EASYPAISA SHOP:


How can I get my bills paid from an authorized Easypaisa agent?

Can anyone use Easypaisa bill payment service?

When can I pay my bills?

What if my company says that my Bill has not been paid?

Which bills can be paid through Easypaisa bill payment service?

Are there any additional charges on paying bills through Easypaisa service?

How is Easypaisa bill payment fully secure?



BILL PAYMENT THROUGH EASYPAISA MOBILE ACCOUNT:


Can anyone use Easypaisa bill payment service through mobile account?

What if my utility company says that my Bill has not been paid?

Which utility companies’ bills can be paid through Easypaisa bill payment service?

Are there any additional charges on paying utility bills through Easypaisa service?

How is Easypaisa bill payment fully secure?



INTERNATIONAL HOME TRANSFER:


Who can receive an International Remittance? Is it for Telenor customers only?

For how long will the International Remittance stay in the system if it is unclaimed?

What do I do if the Recipient Name in the system does not match CNIC name?

What do I do if I forgot the Transaction ID?

What happens if the Merchant makes a mistake while entering the transaction ID?

How will any reversal case be handled?

Who is charged for International Remittance transaction?

Can Easypaisa retailers conduct IR transactions?

Do I need to have a mobile phone to avail this service?

Do I need to register to avail this service?

Where can I receive my International Remittance from?

What do I need to bring to collect money sent through an International Remittance transaction?

How long does the International Remittance transaction take? How long does the Receiver have to wait after a Sender has sent money?

What documentation will the Merchant keep for his record purposes?



INTERNATIONAL HOME TRANSFER THROUGH EASYPAISA MOBILE ACCOUNT:


Who can register for this service?

What is needed for registration?

How can I register for this service?

What are the charges for this service?

Which companies on the sending side are partnering with us for this service?

What happens if customer does not receive funds in his mobile account?



DONATIONS THROUGH EASYPAISA SHOP:


What is the minimum amount that can be donated through Easypaisa mobile account?

Can anyone use Easypaisa donation service?



DONATIONS THROUGH MOBILE ACCOUNT:


What is the minimum amount that can be donated through Easypaisa mobile account?

Can I schedule regular donation amount deductions from my Easypaisa mobile account?



EASYPAY – FOR CORPORATAE CLIENTS:


What is Easy.Pay? How can companies benefit from Easy.Pay?

How will the customer send money to the Company?

How long does the Pay Easypaisa transaction take? How long does the company have to wait after a Sender has sent money?

Who can make an Easy pay funds transfer transaction? Is it for Telenor or Tameer Bank customers only?

Are there any limits on sending money to the company?

What are the standard charges involved in this Easy pay solution?

What is an Easypaisa Account Number

How many Easypaisa Retailers are out there and where can I get their location from?


Note: This site is not related to Telenor and Tameer Bank in any form.